At Niraaya (“we,” “our,” or “us”), your privacy, trust, and emotional safety matter deeply to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you engage with our services, programs, sessions, assessments, website, and digital platforms (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

We may collect the following types of information:

1.1 Personal Information

 • Name, email address, phone number

 • Age (only to confirm eligibility)

 • Payment and billing details (processed securely via third-party providers)

1.2 Session & Interaction Information

 • Information you voluntarily share during coaching sessions (online or offline)

 • Responses to self-awareness questionnaires, reflections, or assessments

 • Communication via email, forms, messages, or feedback submissions

1.3 Technical & Usage Data

 • Website usage data (IP address, browser type, device information)

 • Cookies or similar tracking technologies (if applicable)

Your information is used solely to:

 • Deliver and manage coaching sessions, programs, and Services

 • Personalize your experience and provide relevant support

 • Communicate session details, updates, and resources

 • Process payments and maintain internal records

 • Improve our offerings, content, and overall experience

We do not sell, rent, or trade your personal information to third parties.

Some information shared with Niraaya may be personal or emotionally sensitive.

 • All self-assessments and questionnaires are used strictly for self-awareness and growth, not diagnosis or treatment.

 • We encourage clients experiencing severe emotional distress to seek professional mental health support.

 • Participation is voluntary, and you may choose what you share at all times.

We respect the confidentiality of your personal information and shared experiences.

 • Information shared during one-on-one sessions is treated as confidential.

 • In group settings, participants are encouraged to respect shared confidentiality; however, Niraaya cannot guarantee the actions of other participants.

Confidentiality may be breached only when:

 • Required by law

 • There is a risk of serious harm to you or others

We may share limited information only with:

 • Trusted service providers (payment processors, scheduling tools, communication platforms)

 • Legal or regulatory authorities when required by law

All third-party providers are expected to follow reasonable data protection practices.

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure.

 • Digital data is stored using secure platforms

 • Access is limited to authorized personnel only

However, no method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.

You have the right to:

 • Access or update your personal information

 • Request deletion of your data (subject to legal or operational requirements)

 • Withdraw consent for communications at any time

To exercise these rights, please contact us using the details below.

If our website uses cookies:

 • Cookies help improve functionality and user experience

 • You may disable cookies through your browser settings

We may update this Privacy Policy periodically. Any changes will be effective upon posting the updated version. Continued use of our Services indicates acceptance of the revised policy.

For questions, concerns, or requests related to this Privacy Policy, please contact: support@niraaya.co.in

By engaging with Niraaya, you acknowledge that you have read, understood, and agreed to this Privacy Policy.